90000 mile service - Timeliness, friendliness of service rep, use of a goodwill car to use while mine was being serviced, call letting me know what else was needed, offering to complete the upcoming February inspection now so that I wouldn't have to return
The entire process is very simple and everything is cut and dry with no surprises
Love my New Honda CR-V! - Jennifer Cleveland is a consummate professional. This is the second vehicle I have purchased from her, the first was 7 years ago. She was patient while explaining and demonstrating my varied new vehicle options. Jennifer accompanied me on 5 test drives of 5 different vehicles, noting to me those features that I was interested in and weighing the differences and similarities between the 5. She was well versed in the evaluation of my trade in, financing for my new vehicle and new owner vehicle orientation. It was a wonderful new vehicle purchasing experience and I am thrilled with the choice I made with Jennifer's help.
Shirley was a pleasure to work with. No pressure whatsoever. Took time to answer all my questions and make me feel comfortable.
Expensive parts, but great oil changes.
We bought a new car at Grappone a couple weeks ago and had a phenomenal experience from start to finish. Scott and Ryan were wonderful to work with and the process couldn't have been easier. The price we received for our trade was much more than we expected. They are honest and truly transparent in their practices.
Stop by to test drive some cars, great sales guys, nice cars!