Great place to do business. I have never been to a car dealer like this before, and I have been to a few. I highly recommend you give this place a try next time you're in the market for a car, be it new or used.
Everyone was respectful and friendly from check in to check out. The service was completed timely and the waiting area was comfortable.
grappone Toyota - Grappone made my car buying experience so incredibly awesome!! I absolutely HATE dealerships and the whole process of buying a car. Having to deal with the stereotypical salesman and finance people and the forcefulness/pressure into buying a car. But, working with Joe at grappone was nothing but enjoyable. Between him and his team leaders at toyota was a pleasure. Even when I gave up on the corolla and wanted to look at the Honda fit being able to stay with Joe and just go to Honda was amazing. Not having to work with a bunch of people and just one made the experience that much better and more personal. A++ experience!
car purchase - Our rep, Angela. She listened to what we had to say and what we were looking for. She accepted our feedback graciously and was so pleasant.
Up front pricing, no games hiding incentives or fees, easy sales process, no back and forth with the manager hiding in a booth, in and out with a new car in 2.5 hours. Great price on a hard to find car that other dealers were trying to gouge for.
Odyssey Repair - Letting us know what is needed and how long it will take to correct and even fixing cars is expensive always willing to give your customer a break!